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Turn a qualified call into a contact and an assigned callback task.

When a caller needs follow-up, your receptionist will:

  • match or create a contact
  • create an associated callback task
  • A HubSpot account with permission to access contacts, owners and the selected task workflow.

Once released, it will be included in every plan. Each connected integration counts toward your plan’s integration limit (Starter 3, Growth 10, Pro 50), together with SMS, Slack and webhook destinations; email notifications do not count. See plans.

  • A contact record is not a new deal; existing owners and authoritative customer fields must be preserved.

Keep receiving call summaries and prepare follow-up requests for your team in call notifications. You can also send call events to your own tools with a signed webhook and automation recipes.

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