Microsoft Outlook
Arrange consultations in the calendars your team already uses.
What it will do on calls
Section titled “What it will do on calls”When a caller wants an appointment, your receptionist will:
- find availability
- create and verify a calendar event
What you need
Section titled “What you need”- An eligible Microsoft account and calendar permissions; your administrator may need to approve access.
Once released, it will be included in every plan. Each connected integration counts toward your plan’s integration limit (Starter 3, Growth 10, Pro 50), together with SMS, Slack and webhook destinations; email notifications do not count. See plans.
Limits to know
Section titled “Limits to know”- Calendar events are separate from Microsoft Bookings services and staff scheduling.
Until it is available
Section titled “Until it is available”Keep receiving call summaries and prepare follow-up requests for your team in call notifications. You can also send call events to your own tools with a signed webhook and automation recipes.